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Gerald in the service department is by in far my choice for employee of the century. He has on several occasions looked & found ways to save me money on service performed at the dealership. Geralds dedication to his customers encourages me to only do business with Columbia CDJR.
I was in a peculiar situation and they helped me find a solution! This is how I serve my clients and so I greatly appreciated it done to me.
I had and have had great experiences at Columbia cdjr. My 2014 Ram Longhorn edition has been the best truck I've ever owned and though I have many miles (200000+) no repairs other than routine maintenance have been needed. I bought a lifetime warranty through Chrysler and i had an apprehension in the back of my mind of whether it would be honored if the time came when I needed a major repair. Well I had one and Mark Munkers and crew handled it with the majority of cost covered under warranty. They not only fixed the immediate problem in the rear ...
I had a very good experience with this dealership. I knew what I wanted and how I wanted it. They were able to get me my car with the terms I desired. Angela was my sales person. The financing department was easy to deal with and very personal.As someone who has been in sales for 20 plus years I am not easily pleased or impressed. If you don't live in Columbia like me I can attest. This dealership is worth the drive
It'll took about an hour to get the oil changed but to be fair I did not have an appointment. Everyone is always friendly and the service manager goes over your statement and shows you the vehicle checklist, any service provided, etc.
We are more than pleased with our experience with Columbia Jeep Dodge RAM for the purchase of our ram 1500 ecodiesel. We will definitely send anyone we know to Columbia to see Brandon. He made the process exceptionally smooth and efficient. We greatly appreciate being allowed to visit and sign paperwork separately due to crazy work schedules. Thank you all for knowing how to treat a customer. The Franklin dealership could take some lessons!
Emily Martin provided outstanding customer service. This was an out of state purchase. My Jeep Wrangler was delivered to me and was just as presented. My family was a Jeep, Mazda, and Volkswagen dealer for 30 years. I know great customer service and you can rely on Columbia Chrysler Dodge Ram Jeep.
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Columbia Chrysler Dodge Jeep Ram
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931-922-2245
Call Now106 S. James Campbell Blvd • Columbia, TN 38401
Get DirectionsToday's Hours:
Open Today! Sales: 9am-7pm
Open Today! Service: 7am-4pm
Open Today! Parts: 7am-4pm
Columbia Chrysler Dodge Jeep Ram
Phone: 931-922-2245
http://maps.google.com/?q=106%20S.%20James%20Campbell%20Blvd%2C%20Columbia%2C%20TN%2038401