Customer Testimonials
Overall all decent experience. They don't pull any underhanded tactics or anything. Helps if you know what you want in a car as they may try to upsell you, like any salesman would. They will work with you on financing at any credit level and get you in the car you're interested in. This makes the fourth car I've purchased from this dealer, and I see no reason not to continue buying from them in the future.
The service department was one of the most professional I've seen. They really have the shop oriented towards efficiency. Very courteous, very thorough. One star off for sales or other because the sticker on the certified used truck said floor mats. One would assume the stock floor mats for the truck would be offered. They were not. No floor mats were in the truck. When asked about it, the sales manager wanted proof of the sticker stating as much. If I hadn't taken a pic of it before it was removed and thrown out, there would have been no proof and no mats. After producing a picture of the sticker, I was told mats were on order. When I came to pick them up a week later, I received tiny little generic floor mats that did not go with the truck. At all. Like not even close ridiculous small mats. I didn't even argue, since I then realized they were operating on an entirely different playing field. The ol' used car salesman playbook. Yep. Not in the mood. Not today. Not ever again. Thank you for your purchase Columbia Chrysler Dodge blah blah, you just bought a couple years' worth of negative word-of-mouth advertising, the most powerful advertising venue, mainly on the sales side. Service, again, good job.
Great service.
This place goes above and beyond for their customers. We just bought our 4th vehicle there and the sales people and Brie are great. They know how to treat their customers. I highly recommend this dealership
Great service department.
Eric, Russ and Breana and everyone else made a great buying experience. We went there with no purchase in mind and walked out same day with a 2019 jeep Cherokee, at 11pm. Time wasn't an issue for them. Great people, great experience and we will recommend them to everyone.
