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Very friendly worked to get payment amount I preferred Took a long time to complete transaction ( but dealership was very busy. Overall I would say my experience was good
Called for an oil/filter change in the morning and had it for 1pm, car was ready in less than an hour-very satisfied—waiting area needs improvement you are basically sitting at a table on the show room floor
As one who typically avoids car dealerships at all costs, I ended up purchasing a used vehicle from the Columbia store because they had the exact make/model/color we wanted and I have to give them a good review. A bit of communication break downs but nothing that was a deal breaker. They still operate in the frustrating business model where the salesman has to run back and forth to mgmt to get the negotiation approved but they are true to their word, just make sure you get the dealer fee situation sorted out as their website says it ...
Very nice Service Department.. I went in for a oil change and tire rotation and was very satisfied with the service and price.... Coffee was good too.
Aaron and Liz were wonderful!
I like the friendly atmophere around the dealership...i had no complaints about service department they are always helpful,.very courtious to the custormer,.and always keeping track as to when my car needs service...oil change etc.
Always prompt, courteous and accommodating! Was able to get appointment the same day I scheduled appointment. Service was quick so I stayed at the dealership until vehicle was ready.
Gracie was great to work with. Very sweet, patient and helped me transition into my new Jeep with ease. Would definitely work with Gracie again.
Very polite, friendly and professional. Helpful and informative in showing me all the features and understand how everything operated. I would highly recommend to anyone looking for a pleasant and stressless vehicle purchase.
Service staff are always courteous and knowledgeable about what our vehicle needs done to stay up to date. Work completed in a timely manner. Vehicle returned clean
One of the most beautiful experiences we have had with a dealer! Complete confidence in the work performed! We pass over 3 other dealers and travel over an hour away to visit this Jeep dealership.
Service staff was professional and helpful
I have a home in Ethridge. I come to Tennessee twice a year. I only have Columbia Jeep and Chrysler service my 2019 Chrysler. They do a great job.
Great and friendly service. I got my 2019 ram 1500 on just a few hours!!!
Josh was a great salesman. Very kind, considerate, respectful, knowledgeable. I would recommend him. He helped me since it was a late sale, with everything from start to finish.